Community rules, automated protections, reporting, restrictions and appeals — in plain language.
Five rules apply to every conversation, proposal and deal on RecoverDock.
Off-platform contact details, wallet addresses and direct-payment requests are blocked automatically. Deals outside the platform have no protection.
Passwords, one-time codes, 2FA/backup codes, session cookies and tokens are blocked in every message field. Nobody legitimate needs them: report anyone who asks.
Heavy insults, hate speech, threats, blackmail, doxxing and sexual harassment are blocked and strike your account.
Account/username/verification sales, ban bypasses, device spoofing, unauthorized takedowns, insider claims and private-data lookups are refused.
Impersonating RecoverDock staff, faking deliveries or manufacturing pressure tactics leads to restrictions and human review.
Deterministic rules run before anything is delivered. People make the final calls.
Every message and conversation has Report and Block in its menu. Reports capture the evidence at the moment you file them — editing or deleting a message later never destroys it. The reported person never learns who reported them.
Blocking stops new messages and deal invitations in both directions. It does not erase an active deal’s obligations: the dispute and moderator paths stay open so a moderator can still resolve it.
A RecoverDock moderator joins a deal room only when a party requests one or a dispute is opened — as a visible third member of the same conversation. Until then the room shows “Moderator not assigned”; we never display a fake person. Staff do not read private conversations except through a report, a dispute, an assigned moderator duty or a documented security review — and every such access is audited.
A restricted account can still read messages, open reports and appeals, use disputes and manage account security — it just cannot send normal messages until the restriction ends or is lifted. Each restriction shows its duration and category, and you can appeal it below; appeals are decided by a person.
Questions? See Security or contact us.